Who We Are NAIFA Illinois member agents do much more than just sell insurance. They provide financial counseling and help individuals prepare for retirement and plan estates. They design employee benefit and compensation packages and provide employers with group health, pension, and 401(k) plans. Our members work hard to see that their clients get the best insurance program to fit their needs. Our member agents occupy the unique position of liaison between the purchasers and the suppliers of life, health, and multiline insurance and other closely-related financial products. Inherent in this role is the combination of professional duty to the client and to the company, as well. A strong ethical balance is required to avoid any conflict between these two obligations, which is why they must adhere to a strict Code of Ethics.